What happened to the days when your word meant something?

I often get mistified by the fact that some clients of mine are so appreciative of the fact that I simply return a phone call. I just have to think, that that is what you are supposed to do, isn't it?
Well obviously these days that is a rarity. I have always treated people the way I wanted to be treated. And I don't want to have a call not returned. But what about doing what you say you will do?
Well, this too seems to be something that is harder to find. When I tell someone that we will do something, we will do it. I don't make false promises. Now this seems to be simple common sense and of course, something that everyone should do but, I find this too to be not so common.
If you struggle to find someone that you can trust with your mechanical systems, there should be no question who to call. We will treat you like we would want to be treated. Our word is as good as gold and you can take it to the bank.

http://www.mcconnellphac.com